Looking for a premium shopping experience at Woodbury Common Outlets? Several VIP services are available—from the exclusive on-site VIP Suite to third-party luxury tour operators. Here’s an honest breakdown of what’s offered, what it costs, and who actually benefits from these premium services.
Short answer: VIP services exist and can enhance your experience, but they’re not necessary for most shoppers. We’ll help you decide if they’re worth it for your situation.
Official VIP Services at Woodbury Common
VIP Suite (Simon Property Group)
What it is: On-site premium lounge and concierge services located in the Adirondacks District
Who provides it: Woodbury Common / Simon Property Group (official)
Worth it? If you’re already spending thousands, the package storage and private space are genuinely useful. For casual shoppers, unnecessary.
Contact: VIP Suite directly at outlet or through Simon Property Group
Location: Adirondacks District (Green section)
| Services included | Private lounge with seating |
| Complimentary refreshments | |
| Personal shopping assistance | |
| Personal shopping assistance | |
| Private dressing rooms | |
| Event space for groups | |
| Concierge services | |
| How much does it cost | Often complimentary for Simon+ Premium members |
| May require spending minimum or group booking | |
| Contact outlets directly for current access requirements | |
| Who it’s for | High-spending shoppers ($5,000+ purchases) |
| Large groups (10+ people) | |
| International VIP visitors | |
| Corporate events |
VIP Club / Simon+ Program (Free)
What it is: Free rewards program with VIP perks
Worth it? Absolutely—it’s free and saves you money. Everyone should join.
Cost: FREE (no catch)
Benefits:
- VIP Savings Passport (extra 10-25% coupons)
- Early access to sales (sometimes)
- Exclusive member offers
- Points and cash back at participating stores
- Mobile app with digital coupons
How to join:
- Sign up at plus.simon.com
- Download Simon+ app
- Register at Guest Services on-site
Check out our full guide on how to save extra money when you’re outlet shopping.
Third-Party VIP Tour Operators
Several companies offer luxury shopping tours to Woodbury Common from NYC. These are independent operators, not affiliated with Woodbury Common or this site. Let’s break down what Third-Party Tours Typically Include.
| Transportation | Luxury vehicle pickup from Manhattan hotels |
| Private car or small group van | |
| Round-trip service | |
| Shopping Services | Personal shopping guide/concierge |
| Customized itinerary based on preferences | |
| Package carrying assistance | |
| VIP Savings Passport included | |
| Extras | Multilingual guides available |
| Currency exchange assistance | |
| Dining recommendations/reservations | |
| Sometimes includes Hudson Valley stops | |
| Typical Cost | $200-500+ per person (varies by group size and services) |
Reliable VIP Shopping Tour Operators
Note: We are not affiliated with these companies. Research thoroughly before booking.
Silver Star Transportation
Service:Â Private luxury transportation and VIP shopping tours
Website:Â silverstartransportation.com
Features:Â Fleet of 45+ luxury vehicles, professionally trained chauffeurs, white-glove service, custom tour planning, 30+ years in business
Best for:Â Private VIP experiences, corporate groups, special occasions
Woodbury Bus
Service:Â Premium bus tours and private shopping experiences
Website:Â woodburybus.com
Features:Â Multiple daily departures, Sprinter vans and executive SUVs, customizable itineraries, over 30 years of service
Best for:Â Small groups, flexible scheduling, cost-effective luxury
Gray Line NY
Service:Â VIP Woodbury Common Premium Outlets excursions
Website:Â www.grayline.com
Features:Â Private round-trip hotel pickup, established tour operator, multiple vehicle options
Best for:Â Hotel pickups, international visitors
Manhattan Transfer Tours
Service:Â Private VIP van service
Website:Â www.manhattantransfertours.com
Phone:Â 347-495-8577
Features:Â Round-trip transportation from Manhattan hotels and residences
Best for:Â Manhattan-based visitors seeking private transport
American Classic Limousine
Service:Â Private luxury transportation
Phone:Â (888) NYC-LIMO or (212) 979-0500
Email:Â reserve@1888nyclimo.com
Website: 1888nyclimo.com
Features:Â Luxury limousine service, private shopping excursions
Best for:Â Luxury/high-end VIP experiences
Alternative: Hire a Personal Shopper
Option: Some independent personal shoppers offer services
Cost: $50-150/hour (typically 4-6 hours)
Where to find: Fashion stylist networks, Thumbtack, local shopping consultant services
- More affordable than full VIP tour
- Customized to your needs
- Expert guidance without luxury transport
- Can meet you there
- You handle your own transportation
- Need to vet shopper credentials
- May not have official outlet relationships
Note: Woodbury Common does not have an official in-house personal shopper program listed on their website. However, here are professional options:
Freelance Personal Stylists & Shoppers
Platform:Â Thumbtack
Service:Â Connect with local personal shoppers and fashion consultants
Features:Â Reviews, background checks, free cost estimates, compare multiple pros
How it works:Â Post your project, receive quotes, hire with confidence
High-End Department Store Stylists
Services available at:
- Bloomingdale’s – Luxury personal shopper services
- Saks Fifth Avenue – Complimentary styling appointments
- Nordstrom – Free personal stylist services
Note: These stylists can accompany you to Woodbury Common as part of a VIP shopping day
Tour Operator Concierge Services
Many of the tour operators listed above offer shopping concierge services that include:
- Pre-trip consultation about preferences and sizes
- Customized shopping route planning
- Store navigation and recommendations
- Package handling and coordination
Best approach: Ask your chosen tour operator about adding concierge services
NYC-Based Personal Shopping Services
These services specialize in secondhand and vintage but may also do outlet tours:
- The Ultimate NYC Secondhand Shopping Experience – Highly rated on TripAdvisor
- NYC Small Group Secondhand Personal Shopping Day – Group tours available
- Private Secondhand Bargain Shopping & Styling Tour – Custom experiences
Contact: Search on TripAdvisor or Viator for current availability
Our Honest Take
VIP services exist and some are legitimate, but most shoppers don’t need them. The free Simon+ program and some decent planning gives you nearly the same benefits without the $300+ cost.
Save the VIP money for shopping. Use our free Shopping Guide, visit on a weekday, and you’ll have a great experience without premium services.
Exception: If you’re international, have limited time, spending $5,000+, or celebrating something special, VIP services can genuinely enhance your experience. For everyone else? DIY approach works great.
What We Recommend
For Most Visitors
Skip paid VIP services. The free Simon+ program + our free guides give you 90% of the benefits at zero cost. Invest that $300 in actual shopping.
For International Tourists
Consider VIP tour if you’re visiting once, have language concerns, or want maximum efficiency. The guidance and stress reduction can be worth it.
For Luxury Shoppers
Use official VIP Suite if you’re spending $5,000+. Package handling and private space genuinely help. Skip third-party tours—you don’t need them.
For Large Groups
Group tours can work if cost is split 6+ ways and you want coordinated experience for special occasion.
